PetSmart in Vaughan, ON Closed now

Reviews about PetSmart

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  2020-01-24, by Terri Kettle
  This is NOT a good place for dog grooming, especially the Maltese Breed. I took my puppy here for his first hair cut, a puppy TRIM. I got more than a TRIM. A trim is the exact same hair style but just shorter / cleaned up. When I got my dog back, HE had bangs, his legs were cut like a poodles (short at the top and puffy at the bottom), and his fur was matted. Now I need to have him shaved in order to get rid of the matted fur, and I have to pay AGAIN when it was Petsmart's doing. I contacted customer service as soon as I got home and offered to send before and after pictures of my dog but nobody has even acknowledged me. Also, the price that I was quoted was not the price that they charged me. Their website clearly states that prices may change upon assessment of the dog, but will be stipulated before hand. I didn't find out about the price difference until I paid for it. And they dont let you see your dog until you have paid. Otherwise I wouldn't have paid for the terrible service that I received.